COMMDEC DID SERVER

GUEST ROOM DID SERVICE
Calls for Guests can be automatically routed directly to the room with the COMMDEC DID Server. The DID Server assigns guests DID numbers at check in time and leaves a message directly in the guest mailbox. This minimizes front desk workload and adds a substantial high technology impact to the hotels image. More importantly Guest DID numbers are rotated automatically, a security feature that most hotels desire.

When used with the DID Server Management Suite, DID numbers can be reserved in advance, permanently assigned to certain guests, and based on arrival date they can be assigned to a specific guests, meeting rooms, resale lines and extensions. Support is also available for Time Share and other Owner type operations.

Powerful Messaging Operations
In addition to DID Assignment Messages, in-room direct messaging with the COMMDEC DID Server can be utilized to inform guest of departure procedures, special activities, and VIP Guests welcome messages. Messages can be professionally recorded or inhouse staff members may change greetings and customize messages from any adminsitrative telephone.

USING THE DID SERVER AS A FAX SERVER
Some Hotels wish to provide guests with a higher level of service than their competitors. Our DID Server can also give your guests their own fax number. DID numbers can be reserved in advanced, assigned to a guest, meeting room, or resale lines. Fax DID's, just like Guest DID's, are rotated automatically, a security feature that most hotels desire.

Our Guest DID Server can also be integrated with other systems that we provide, such as our COMMHUB or the AWF. Our integrated solutions provide you with an affordable full service solution to maximize your return on investment.

Please feel free to contact us for more information.