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Hospitality Services and
Solutions
COMMDEC provides a wide variety of communication services
for the hospitality industry. These services will save
you time, money, promote guest satisfaction and give
your hotel service advantages over your competition
that results in better guest retention, more meeting
and convention business, giving you higher room revenues.
Here are a few of our solutions.
COMMDEC Call Accounting
Systemss
If you like the service levels
that we provide with our COMMHUB and PPIC Prodcuts,
you'll love the New COMMDEC Call Accounting Systems. We
have gotten together with Call Accounting System Vendors
that are Hospitality Specialist to provide a powerful
Call Accounting Solutions that can be bundled with other
COMMDEC Products. This reduces the purchase price and
interfacing cost since the COMMDEC CALL ACCOUNTING to
PPIC or COMMHUB is a free interface. The end result is
that COMMDEC can provide a powerful integrated solution
and remove one more vendor from your confusing list of
who does what.
WUAN - COMMDEC Wakeup
Announcer
The WUAN works with
most telephone systems to provide time, temperature and
even weather information as part of the
wakeup announcement. The base system supports English, but Spanish,
French and Italian language packages are currently available.
More languages to come in the future.
Guest DID
Service -
"DID Server"
Image the
savings that can be realized by having calls for guest
bypass the switch board. Most meeting type hotels
realize significant reduction of peak periods helping to
with staffing levels. Even smaller hotels realize
the benefits in terms of reduced
load during peak service periods. Our Guest DID Server gives your guests
their own phone or fax number. DID numbers can be reserved in
advanced, assigned to a guest, meeting room, or resale
lines. In room fax machines are costly and the
cost to maintain these units can even be higher. Couple this
fact with the need of business users of whom organize
information and store them as conveniently as possible using
e-fax software and a guest fax line.
Guest Programmable Wakeup Service
- "AWF"
The COMMDEC Automated
Wakeup Facility (AWF) provides the ability for
the guest to program their own wakeup calls. The
Guest Wakeup Request once recorded are programmed into your PBX,
creating a fully integrated solution.
Integration
We have been providing and
supporting a powerful PMS Communications Integration System known
as the COMMHUB at major hotels around the world
for over a decade. The COMMHUB supports most major
interfaces and if desired multiple PMS, PBX, Voice Mail Systems
to save your property money if you
decide to add additional service oriented systems at
your property rather than replace existing units. Our
COMMHUB not only serves as an integration unit,
but also monitors the systems to ensure they are online
and are in proper working order to optimize uptime
and revenue. It also works great if you have
multiple hotels sharing the same resources.
Consulting Services
COMMDEC's
founder has
over 25 years of experience in the
Hospitality Technology Service Industry and has been providing Hospitality
Consulting Services for over 15 years. We can provide consulting
plans to fit your needs.
24 Hour Support
At COMMDEC, we believe in designing and engineering
reliable products and solutions to maximize your service
and return on investment. We stand behind our services
by providing 24 hour support,
even on holidays.
Please feel free to contact
us for more information.
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Hospitality 
